Unicom, Manchester - Telecoms, Broadband, Web Design & NTS

Debt Collection Advisors

Salary: £22k OTE (£14k - £16k basic dependent on experience).

Job Type: Permanent, Monday to Friday, 9am - 6pm.

Location: Based at our Head Office branch, Northenden, South Manchester.

The Role:
Successful candidates will liaise with previous Unicom customers regarding their accounts and ensure the collection of all outstanding monies via direct debt, credit cards, cash payments and BACS. The role will also involve investigating accounts were disputes have been raised and resolving these issues to secure payment. You will also be required to prepare accounts prior to initiating court proceedings.

Requirements:
To be considered for this role, applicants should ideally have experience working in debt collection. Applicants who have gained experience within customer services, sales or credit control are also welcome to apply. It is essential that you have excellent communication and negotiation skills and the ability to research and resolve a variety of issues. Target driven and self motivating individuals will thrive in this role. Full training on use of our database systems will be provided.

Benefits:

  • Two generous salary reviews per year
  • Excellent bonus scheme
  • Seasonal incentive schemes with a variety of prizes
  • Up to 33 days holiday a year
  • Regular subsidised social events
  • Full and comprehensive training in the role
  • Salary up to £22k OTE

How to Apply:
If you are interested in applying for the above position please e-mail your covering letter and CV to recruitment@switchingon.com stating which position you are applying for.


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