Unicom, Manchester - Telecoms, Broadband, Web Design & NTS

Unicom is part of Universal Utilities LTD, which was formed in 1998 and became the UK's largest independent utility company. We have already helped nearly 300,000 customers save in excess of £500 million by switching our customers' telephone, gas and electricity suppliers. Unicom is now the fastest growing telecom company in the UK, following the decision to focus solely on communications rather than utilities.

Unicom is an independent telephone service provider. We are not part of BT. However we have contracts in place with BT which allows Unicom to purchase call and line services from BT Openreach and BT Wholesale. These services can then be provided to you at lower prices than BT Retail which could help you to reduce your telephone bills by up to 87%*. For more details of exactly what we can save you, please call us now for a no obligation quote on 0161 946 4646.

*Prices compared using BT standard business prices as published on bt.com on 1 January 2011 and Unicom’s Direct Debit Large User Tariff and average call profile.

Customers can save up to 87%¹ on all national calls, up to 22%² off BT Standard Business Rate line rental, 51% off BT Standard Rate mobile calls, 64%¹ off BT Standard Business Rate international calls, and 10% off other BT Standard Business Rate features (e.g. call barring).*

Unicom provides a professional service with no pre-recorded messages. All customer service calls are answered by our fully dedicated customer team, based in South Manchester, and over 98% of calls are answered within 6 seconds.

1. Based on Rerate of 1,000,000 random calls
2. £12.35 vs £15.80 for single business line rental

*Prices compared using BT standard business prices as published on bt.com on 1 January 2011 and Unicom’s Direct Debit Large User Tariff and average call profile

Since the de-regulation of the telecommunications industry, you are able to choose your telecom supplier. Unicom have contracts in place with BT Openreach and BT Wholesale which allows us to purchase call and line services from BT Openreach and BT Wholesale and provide them to you at lower prices than BT Retail, which could help you to reduce your telephone bills by up to 87%*.

*Prices compared using BT standard business prices as published on bt.com on 1 January 2011 and Unicom’s Direct Debit Large User Tariff and average call profile

The only changes are that you will find your telephone bills have reduced and you will need to contact Unicom if you require technical assistance or customer care.

Unicom invoices its customers monthly, which allows you to budget more easily and spread the cost more evenly over the whole year. Line rental and network features are billed one month in advance (BT normally bill three months in advance) and calls are billed one month in arrears.

We are able to switch your supply to Unicom either over the telephone or, if you would prefer, we can arrange for someone to visit you at your convenience. Please e-mail our enquiry team with your name, contact number and preferred method of contact, or telephone us on 0161 946 4646.

We do not make a charge for switching your supply to Unicom. We will do everything required on your behalf to change you over to Unicom. This service is provided completely free of charge.

Yes, if your existing number is supplied by the BT Openreach Network (Non Cable/Kcom), Unicom can also supply that number to you. The advantage of this is that we can offer you excellent savings, whilst at the same time you can keep your existing telephone numbers. We can also port most cable numbers to our network, but installation charges would apply.

Yes. If you use a dial up connection you will be charged in accordance with our pricing tariff for the number you dial. Your broadband connection will be unaffected. If you require broadband please refer to our broadband section for details of our competitively priced business broadband package, or alternatively telephone our broadband connections department on 0161 946 4664.

No, your telephone service will change over without any interruption; all you will notice is a reduction in your telephone bill. All transfers are made on a "like for like" basis, so you can expect to keep exactly the same services you currently have.

Unicom offers substantial savings across all your phone charges, which could help you to reduce your telephone bills by up to 87%*. A typical customer can expect to save in excess of 20%. For further information on what you can save, please telephone us on 0161 946 4646.

*Prices compared using BT standard business prices as published on bt.com on 1 January 2011 and Unicom’s Direct Debit Large User Tariff and average call profile

Yes, Unicom can arrange for new lines to be installed. These lines will be added at the same reduced rates as any telephone lines you already have with us. Please contact our customer service department on 0161 946 4444 for confirmation of the charges which will apply.

Yes, many network features are available, with 10% off BT Standard Business Rates for exactly the same features. For more information on the services offered by Unicom, please visit the Network Features section of the website.

That will depend on the type of contract you have entered into. Most of the contracts we come across can be terminated with 28 days notice. Your existing supplier will provide a final bill and you must then come to a satisfactory arrangement with your previous supplier to discharge the debt. We will inform you of your start date with Unicom. Nothing could be simpler. If you pay your existing supplier by Direct Debit, don't forget to contact your bank to stop your Direct Debit payments.

We only aim to switch over business premises. However, as long as your quarterly bills are usually over £200 and the majority of your calls relate to business use, then we can help you.

Yes. In order to obtain a copy of the Unicom Sales and Marketing Code of Practice, please email info@switchingon.com, contact customer services on 0161 946 4444 or click here to download the zipped document in PDF format.

Yes. In order to obtain a printed copy of the Unicom Complaint Handling and Dispute Resolution Code of Practice, please email info@switchingon.com, contact customer services on 0161 946 4444 or click Unicom Complaints Handling to download the document in PDF format.

There isn't one! We won't change your life, just save you some money.